About Us

Fast Forward - Shaping a Better Commerce Experience

Company History

At Fast Forward, our journey began with a simple yet ambitious idea: to make commerce better for everyone. We envisioned a world where businesses could thrive by focusing on what they do best – building and selling their products. Today, we take pride in our rich history of innovation and customer-centric approach.

Our Vision

Our vision is to make commerce better for everyone, by enabling businesses to focus on building and selling their products. We believe in a future where efficiency and convenience coexist, empowering both businesses and consumers.

Our Mission

Fast Forward's mission is to help people save money and time, to enable them to live hassle-free. We're dedicated to simplifying the shopping experience, making it more accessible and enjoyable for all.

Our Goals

  • Reach all major cities in Pakistan and speed up shipping by 1/3rd: We are committed to expanding our reach across the nation and ensuring that your orders reach you faster than ever before.
  • Increase conversion rate by 2% every quarter: Continual improvement is our mantra. We strive to enhance the shopping experience and ensure more of your visits result in satisfying purchases.
  • Achieve 100% customer satisfaction: Your happiness is our ultimate goal. We aim to deliver a service that leaves every customer delighted with their Fast Forward experience.
  • Expand product assortment by bringing in hot new items: We keep our inventory fresh and exciting, offering you the latest and most desirable products on the market.
  • Offer competitive prices compared to the market: We understand the importance of value. Our commitment is to provide you with top-quality products at prices that won't break the bank.
  • Provide an interactive portal and launch ongoing loyalty programs: We're building a shopping platform that's not just functional but enjoyable. Stay tuned for exciting loyalty programs designed to reward your loyalty.
  • Ensure a quicker and smoother shopping experience: Time is precious, and we respect that. We're constantly working to streamline your shopping journey, so you can get what you need with ease.

Values

  • Open Communication: We encourage open dialogue with our employees, customers, and partners. Your feedback and ideas are invaluable to us.
  • Integrity: We build relationships based on trust, respect, and honesty. Our word is our bond, and we uphold the highest ethical standards.
  • Quality: We adhere to the highest standards of quality in everything we do. From our products to our services, excellence is our benchmark.
  • Teamwork: We believe in the power of collaboration. We work together by sharing ideas and talent to achieve common goals.
  • Growth: We invest in our employees' diverse talents and leadership skills, nurturing their development and fostering a culture of continuous learning.
  • Innovation: We embrace creativity and change, nurturing the development of new ideas, products, and services that keep us at the forefront of the industry.